FAQs

If you have any other questions not covered below, then get in touch and we'll be happy to help!

Are you registered?

Yes, with the Health Professions council and we are members of the CSP (Chartered Society of Physiotherapy).

How much is a treatment?

Our basic charges are £33 for a half hour session, for both assessment and treatment. 

We also offer extended assessment appointments for more complex problems, or multiple areas of the body. This will take 45 minutes and costs £41. If you have been seen elsewhere before and not been satisfied with your treatment then an extended appointment time allows us to fully investigate your problem. Please discuss this with us and ask for details.

We also offer an appointment which lasts an hour for a cost of £52. This is for clients who want a complete assessment, limited treatment and take away a personal exercise programme to work on. The aim of minimal hands on intervention from the physiotherapist and plan to manage their condition with exercises which are specifically designed to address imbalances.

A future review may be necessary depending on the problem to advance the rehabilitation, this is normally done in a 30 minute session.

Do I need a doctor’s referral?

We do work closely with General Practitioners, consultants and specialists, however you do not need a referral unless your treatment is covered by private medical insurance. We can usually deal directly with your insurer for payment. Please ask when you make your appointment.

Do you only see private patients?

No, some local doctor’s surgeries refer to us under the NHS. Please ask if this applies to you.

Can I use my BUPA membership?

Yes, we are registered with leading medical insurance companies. We do have a provider number which you can pass on to your insurer if required.

How long will I wait for an appointment?

If you are self-funding and are available we can usually see you the same day.

If you have any questions then give us a call on 0115 972 1319 and one of our physiotherapists will be glad to answer any questions you may have. Outside of office hours, please use our contact form  and we will get in touch with you.